Frequently Asked Questions

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Yes we do offer a cash on delivery option simply call the office on 01270 482224 and we can process your order.

Please note we can only process cash on deliveries orders within 50 miles of CW1

At Woodstock UK we supply premium kiln-dried hardwood logs  typically ash, oak, and birch. All our logs are Ready to Burn certified with a moisture content of 20% or less, ensuring a clean, efficient burn.

Yes! Our kiln-dried logs are perfect for wood-burning stoves, open fires, chimineas, and pizza ovens. They burn hotter and cleaner, giving excellent heat output with minimal smoke.

We sell by volume, not weight in nets, builders’ bags, or loose cubic metres. Each option is clearly described on our website so you know exactly what you’re ordering.

Yes, we deliver Nationwide. Local deliveries are often included, while out-of-area deliveries may have a small additional charge.

You can check your postcode when ordering or contact us for a quick quote.

Not necessarily. As long as we have clear access, our team can deliver safely even if you’re out — just let us know where to leave your logs.

Store your logs in a dry, well-ventilated place off the ground and sheltered from rain. Good airflow keeps them perfectly dry and ready to burn.

Kiln-dried logs are dried in controlled conditions to reach ≤20% moisture, which means a hotter, cleaner, and more efficient burn.

Seasoned logs are air-dried naturally and can sometimes hold more moisture, reducing heat output.

Yes all Woodstock UK logs come from responsibly managed British woodlands and accredited suppliers. Sustainability and quality are at the heart of everything we do.

We do. If you’re ordering in larger quantities or need regular deliveries, we can offer discounted pricing and flexible supply options. Please get in touch for details.

You can order online through our Shop page, call our team directly (01270 482224) , or send an email (orders@woodstockuk.com) with your order details. We’ll confirm availability, pricing, and delivery before dispatch.